Controller & Scope
This privacy policy informs you about how SAM Solutions processes personal data when using this website and in the context of the services offered. It is based on Swiss data protection law (in particular the Federal Act on Data Protection, nDSG). For specific processing activities, the provisions of the EU General Data Protection Regulation (GDPR) may also apply, especially when our services are directed at individuals in the EU/EEA area.
Controller
The entity responsible for data processing on this website is:
Sam Solutions
Buechbühlstrasse 11
8956 Killwangen
Canton Aargau
Email: info@samsol.com
Phone: +41 78 216 49 82
When this statement refers to “we” or “us,” it means Sam Solutions as the responsible entity.
This privacy policy applies to all pages under the domain https://samsol.ch as well as to corresponding subdomains. It also applies to the processing of personal data of prospective clients, customers, and other individuals, as far as it is related to the use of our website and our services.
When you access our website, the server of our hosting provider automatically collects general technical information that your browser transmits. These so-called server log files may contain the following data in particular:
Date and time of access
- IP address of the requesting device (usually stored in a shortened or pseudonymized form)
- Accessed page or file and amount of data transferred
- Website from which the access occurs (referrer URL)
- Browser used, including version
- Operating system used
- Type of device used
Combining this access data with other data sources generally does not occur. However, a subsequent review remains reserved in the event of concrete indications of unlawful use or security incidents.
You can contact us via the contact options provided on the website (e.g., phone number, email address) or through a contact form. In doing so, we will usually process the following data:
- Master data (e.g., last name, first name)
- Contact information (e.g., email address, phone number)
- Content data (information regarding your request, property, desired service, etc.)
- Technical metadata (e.g., date and time of the request, if applicable, IP address)
- We use this data exclusively to review and respond to your request and, if a contractual relationship is initiated or arises from it, to prepare and execute our services.
The legal bases, depending on the situation, include the execution of pre-contractual measures and the fulfillment of a contract, our legitimate interest in efficient and reliable communication, and possibly your consent.
We store contact inquiries only as long as necessary to process your request or as required by legal or contractual retention obligations.
If you have questions regarding the processing of your personal data or the exercise of your data protection rights, you can reach us at any time using the contact information on the contact page.
Our website may use cookies and similar technologies (e.g., local storage) to provide certain functions, analyze website usage, or improve content. Cookies are small text files that are stored on your device and may contain information.
We particularly distinguish the following categories:
- Technically necessary cookies: These are required for the website and its basic functions to work correctly (e.g., language selection, security settings). Without these cookies, the website cannot be used or can only be used to a limited extent.
- Comfort and functionality cookies: They help save your settings and make usage more user-friendly.
- Statistics and analysis cookies: These allow us to analyze visitor behavior (e.g., visited pages, duration of stay) to optimize our offerings.
- If and to the extent that we use statistics or analysis tools (e.g., Matomo, Google Analytics), we will inform you transparently about the respective provider, the type of data collected, and the storage duration. Where legally required, we will obtain your consent before setting non-technically necessary cookies.
You can generally disable or restrict the storage of cookies through your browser settings, either altogether or for specific categories. Please note that this may limit certain functions of the website.
We work with selected service providers for the operation of this website and the provision of our services. These may process personal data on our behalf (data processors) or operate under their own data protection responsibility (e.g., as independent providers of integrated services).
This includes, in particular:
- Hosting providers: For providing the server infrastructure, storing data, and delivering website content.
- Email and communication service providers: For sending and receiving emails and possibly other electronic communications.
- Integration of third-party content: If we integrate external content (e.g., maps or fonts), the respective provider may receive technical usage data (including IP address) to deliver the content.
- We carefully select our service providers and contractually require data processors to process personal data only in accordance with our instructions and to comply with appropriate technical and organizational measures.
Where service providers or third parties are located outside of Switzerland or the EU/EEA, we ensure an adequate level of data protection, if necessary, through contractual guarantees (e.g., standard contractual clauses) or other appropriate safeguards.
We process personal data in accordance with applicable Swiss data protection law and, where applicable, with the GDPR. Depending on the situation, we rely in particular on the following legal bases or justifications:
- Fulfillment of a contract or carrying out pre-contractual measures
- Protection of legitimate interests (e.g., secure, stable operation of the website, improvement of our services, assertion or defense of legal claims)
- Legal obligations (e.g., retention or documentation obligations)
- Your explicit or implied consent, if and to the extent required
Personal data will only be retained for as long as necessary for the respective purpose of processing, we have a legitimate interest in retention (e.g., for the preservation of evidence), or we are legally obligated to do so (e.g., commercial or tax-related retention periods). After that, the data will be deleted, anonymized, or, where this is not possible, restricted to the absolutely necessary extent.
Affected individuals have various rights regarding their personal data under applicable data protection law. These include, in particular:
- Access: You can request information about whether we process personal data about you and, if so, which data.
- Rectification: You can request the correction of inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal data, provided that no legal or contractual retention obligations prevent this.
- Restriction of processing: Under certain conditions, you can request that the processing of your personal data be restricted.
- Objection: As far as we process data based on legitimate interests, you can object to further processing for reasons arising from your particular situation.
- Data output or transfer: You have the right to receive certain personal data in a common format or – where technically feasible – to have it transferred to another controller.
- To exercise your rights, you can contact us at any time using the contact details provided on the contact page. To prevent misuse, we may request proof of identity.
If you believe that the processing of your personal data violates data protection law, you have the right to complain to the relevant supervisory authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).
We take appropriate technical and organizational measures to ensure the security of your personal data and to protect it from unauthorized access, loss, misuse, or manipulation. This includes, among other things, the use of modern security procedures for data transmission (e.g., encryption) as well as careful management of access permissions.
Our security measures are regularly reviewed and adjusted to the technical progress as far as reasonable. However, no data transmission over the Internet or any other electronic system can be guaranteed to be absolutely secure.
The transmission of personal data to other countries may occur if this is necessary for the provision of our services, the operation of the website, or collaboration with service providers. In doing so, we ensure that the legal requirements for such transmission are met and an adequate level of data protection is guaranteed.
We can adjust this privacy policy at any time, especially if we develop our website or services further or if legal requirements change. The version published on this website applies at all times.
Significant content changes will be clearly indicated. Nevertheless, we recommend that you read the privacy policy at regular intervals.
Date of this privacy policy: June, 2026.